Customer Support

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Terms & Conditions

PRODUCT DELIVERY TERMS & CONDITIONS

1. The delivery dates for a product may vary based on stock availability.
2. Product cancellation must be reported within 02 hours of purchase confirmation.

EXCEPTIONS TO OUR POLICIES (WARRANTY)

  1. Misused products or tampered products will not be eligible for returns / complaints.
  2. Mattress and Furniture sizes will vary +/-12 mm in length, width & thickness.
    Users should allow a minimum of 72 hours for the mattress as per the instruction provided so that the mattress will regain its original shape. Any size variation reported after five days from the date of purchase will not be covered under warranty terms.
  3. A product that shall be returned will be in good condition without any fabric damages such as tears, stains, colour fading, bleeding, soil and burns.
  4. The original invoice with the company’s seal and signature has to be presented for all return / complaint requests.
  5. In case the measurement given by the customer is incorrect then the cost of reverse delivery shall be borne by the client. 

SHIPPING & TRANSPORTATION

Comfort Point takes reasonable care to pack and ship the products safely; the sale is complete once the goods are delivered to the customer. If the goods are delivered in damaged condition, the customer has to inform us immediately.

USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations appearing on this site, except as otherwise noted, are properties owned or used under license by the business and/or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or the site content, is strictly prohibited. You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.

LIMITATIONS OF LIABILITIES & DAMAGE

Comfort Point is not liable to you in any way for any of the material/materials, services and /or the use of the website. Comfort Point does not warrant that the website, its material, product, information and any form of electronic communication is free of malware and other harmful components.

Comfort Point, under no circumstances is liable to any individual for any damages, actual, theoretical or consequential loss of information, loss of profits, business interruption or any other form of damages due to the use/inappropriate use of this website’s services, material and functions.